Customer service doesn’t stop at point of sale. The Stephen Neall Group has built a solid reputation through customer recommendations meaning customer satisfaction is of great importance.

Committed to ensuring customers are happy, experienced designers will personally snag projects ready for hand over.

An individual Aftercare/Sales pack is offered on completion, which provides useful contact numbers, tips and advice to ensure the longevity of products and years of enjoyment.


Mccarron and Co furniture carries a standard 10 year warranty against faulty workmanship and materials, giving customer the satisfaction that motion mechanisms and specific fixtures are supplied free from manufacturing defects

Terms and Conditions apply.


Appliances are looked after by the manufacturer and can be contacted using the details below

Should you wish to speak to our After Sales department to make the appliance engineer bookings on your behalf, we charge £150.00 +VAT to arrange a call out for you.